Complaint Review: Keys Boat Rental Aka Keys Boat Exchange

Booked a boat to be delivered to our resort for one week. We were suppose to have it first thing in the morning but he never called. When I finally was able to reach him at 11am, he said he would have someone deliver it and call when it was on the way. We were held hostage at our campground until we finally called again at 3pm. We were told it was at the ramp but we were next to the ramp and no one was there. My husband called again at 3:30pm to tell him we still wanted the boat but didn't feel we should be charged THAT day's rental. Capt. Joe hung up on him and that was the last we talked. For all we know, there is no boat rental. It sounds like a scam to me and apparently not the first time he's done this.

Today I called my credit card company to find out he charged it $596.00. Well, Capt. Joe, if your reading this, I filed a police report with the Monroe County Sheriff's office tonight and am pressing charges. Looks like we'll meet after all. Maybe you'll show up then.

Linda
Orlando, Florida
U.S.A.