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  • Report:  #821643

Complaint Review: kgbdeals

kgbdeals kgbdeals.com SCAM, INVALID DISCOUNT CODES, NO RESPONSE FROM CUSTOMER SERVICE Internet, Internet

  • Reported By:
    Chaito — New Market Maryland United States of America
  • Submitted:
    Thu, January 12, 2012
  • Updated:
    Sat, February 01, 2014
  • kgbdeals
    United States
    Internet
    United States of America
  • Phone:
    no phone #
  • Category:

I purchased through kgbdeals.com three mp3s under the "mind motivations" deal on January 3, 2012. I tried to redeem my vouchers under url: http://www.rickcollingwood.net/buycds.php and I received an "invalid discount" code. 

The only way to contact kgbdeal is through their unresponsive "customer service", no person to talk to...I emailed them 3 times with no response to my problem.  I just sent them another email to have my money reimbursed.

Keeping my fingers crossed that I will get my money back, or I will need to work with my bank to have my money returned.

I have used Gxxxxx, (((REDACTED)))  they are fantastic.  Kgbdeals does not compare to Gxxxxxx.  I would stay away from kgbdeals in the future. They are a scam. 

You should read the problems people are having with kgbdeals in the UK:

http://www.reviewcentre.com/reviews250527.html
 

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

2 Updates & Rebuttals


LuvinlifeSD

I Didnt Get My Merchandise Either

#3Consumer Comment

Sat, February 01, 2014

I bought a deal via KGB for SALEBREAKER (no phone listed for Salebreaker) they said to send an email - after 4 emails letting salebreaker know I never received my merchandise, they never responded.  I emailed KGB for salebreaker information, No response I think salebreaker and KGB are scams working together.


kgbdeals_support

United States of America

Let us help resolve your issue

#3UPDATE Employee

Thu, February 02, 2012

Hello - my name is Rob S. and I came across your post and wanted to help resolved your issue with kgbdeals.  While I don't have a history of your communications, I assure you we can take care of your orders and/or provide a refund for anything you may no longer want.  

Please feel free to reach out to me via our social media support team at FacebookUS@kgb.com and we'll remedy your situation quickly.

Apologies for your frustration.  I look forward to making this right for you.

-Rob

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