Kia Motors Of America Kia Sedona brand new van breaks down in the middle of freeway, no rental car, no reimbursement for $ 350 towing cost Tempe Arizona
I am filing this report for a friend, a mother of a 1 year old daughter. She bought this van brand new because she wanted to have reliable transportation.
Now she is afraid to get killed one day in this piece of junk together with her little daughter.
The van is only a few months old has about 3500 miles and the engine just stopped running without any warning signs on I-10 somewhere between New Mexico and Arizona.
She had the van towed to the Kia dealership in Tempe (Tempe Kia) where it has been for over a week. The dealer would not give her a rental car or reimburse her for her towing expenses and the taxi to go home.
Her husband has taken several days off to take care of the car issue (without success). This van has turned into a nightmare for her and her deepest wish is to get rid of it.
I am writing this report to warn other potential KIA customers and let them know what they can expect if buying one of their products.
Steven
apache junction, Arizona
U.S.A.