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  • Report:  #533668

Complaint Review: Kickinair

Kickinair, Kickinair Ottawa, Kickinair Apparel Fraudulent Charges to Debit Account Ottawa, Ontario Canada

  • Reported By:
    Nava — Redford Michigan United States of America
  • Submitted:
    Fri, December 04, 2009
  • Updated:
    Mon, December 14, 2009

My husband's debit account was charged with two fraudulent charges from kickinair ottawa apparel. Both charges were for 129.98, on the same day. He did not order from this or any other website so we do not know how this company ended up with his account information, but I am grateful he discovered the fraud before more damage was done. He had to cancel his card and will have to fill out a fraud report and send it in so we can hopefully get our money back. This website does not even look trustworthy or legitimate at all so i am very confused why anyone would order from there.

1 Updates & Rebuttals


Kick in air

Ottawa,
Ontario,
Canada

kickinair makes most effort to identify, manage and prevent suspicious and potentially fraudulent purchase.

#2UPDATE Employee

Mon, December 14, 2009

We make most effort  to identify, manage and prevent suspicious and potentially fraudulent purchase. We have introduced the option of using 3D Secure Payments in the form of Verified by Visa and Master Card Secure Code. There is absolutely  no way to do unauthorized transaction without cardholder's permission. If customer need more information regarding  Verify By Visa and Master card secure code and how those feature can help merchant to prevent from fraud transaction , please visit Visa and Mater card official  website for detail.
 
Visa link: 
    http://usa.visa.com/personal/security/visa_security_program/index.html
Mastercard link :  
   http://www.mastercard.com/us/personal/en/cardholderservices/securecode/index.html

Also, anyone who vandalizes, abuses, or makes false accusations on any media against our website  will force us  to take further legal action.

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