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  • Report:  #818906

Complaint Review: kidssupra.com

kidssupra.com Kids Supra, Wang Li BEWARE KidsSupra.com - China-based company. Sent wrong product, will not respond to emails, Internet

  • Reported By:
    RC — Suttons Bay Michigan United States of America
  • Submitted:
    Fri, January 06, 2012
  • Updated:
    Fri, January 06, 2012

My son wanted a pair of Supra shoes for Christmas.  I found them at KidsSupra.com.  The website had no mention of where they were located, so I did a VisualTrace (a program which identifies where a site is located) and it indicated that it was in Albuquerque, NM.  So, I thought it was safe.  Unfortunately, the company is actually located in China.

The shoes, of course, did not arrive in time for Christmas - coming from China - and when they finally did, they were the wrong shoes!

I emailed the company immediately at their listed customer service email address, and have sent a total of seven emails over the last four days. There has been no response. In my emails, I included a picture of the shoes I received as well as all order information. Do not deal with this website!

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