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  • Report:  #1474099

Complaint Review: Kilowatt Financial

Kilowatt Financial Spruce Financial System did not work for a year, but they sent me fake bills that showed usage. Even though the system had no power going to it. Dallas Texas

  • Reported By:
    Kalani — California United States
  • Submitted:
    Fri, February 22, 2019
  • Updated:
    Sun, February 24, 2019

The solar system was down for a year.  The actual box had no power going to it. Company is creating fake bills.

However, they sent me a monthy bill with utilization that showed I was using X amount of kwh per month.  But that would be impossible for them to know, since the system was not powered on due to a blown fuse.  I had to double pay for almost a year, one payment to my standard electic company and one payment to Kilowatt Systems.

Even though the system did not work and I paid for it for a entire year, they only gave me credit for 2 months.

I have sent many, many emails, with no replies.  I have also called the support number and they do not call you back.

 

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