Kilowatt Financial Spruce Power Someone please file a class action against this company, PLEASE Houston Texas
My original lease company, Sungevity Solar, went bankrupt and the lease was purchased by this company. They demanded over $9,000 to purchase my 15 year-old panels or renew my lease for an additional 10 years. They have tacked on an additional 9% fee for "taxes". They claimed I owed over $400 in late fees (at which time I had already been paying out regular monthly lease payments. After months of adding on fees, I just paid it because I was getting so stressed.
Billing has been erratic, late fees tacked on even when I have canceled checks proving they were paid before they were due. I have been unable to reach anyone via phone or email, they have no website for customer service and I have filed a complaint with the BBB of Houston (and urge everyone to do so). I waited on hold during business hours for one hour and was finally connected to an answering service.
The owner lives in California and touts his Christian morality - but I believe that, like many con artists and crooks, he may be the proverbial wolf in sheep's clothing. That part was a vent - the rest is true.