Complaint Review: Kilowatt Financial

I have never met a more fraudulent company in my life! They should be prosecuted. We purchased a home that already had solar panels. We were not given the solar contract until I emailed Kilowatt financial a few months later for it. All we did was complete an application with the escrow officer. A few solar contractors have commented that the contract they gave me is not the full contract. I have requested by phone and email for the full contract and they refuse to give it to me. One day I contacted Kilowatt financial due to the solar panels making a very loud noise. According to the contract, Kilowatt financial is responsible for repairs and maintenance so I requested someone come fix the solar panels. They refuse.

I have contacted multiple solar contractors to help us fix the solar and they say legally they cannot without Kilowatt financial’s permission. The solar monitors located on the side of my house do not work and We have to pay a high electric bill So I requested proof of how much solar energy the solar panels were producing because according to the contract, our solar bill is charged .0167 per KWH. They even admitted they don’t know how much my solar panels are producing so how do they know what amount to charge me every month? It’s been 3 years and they do not intend to do the right thing.

They are seriously collecting our money every month and have no problem committing fraud because they are getting away with it and they have the power to do so because of the solar lien on our home.