Complaint Review: King Airelines

This company was a huge disappointment. $300 a person for a Grand Canyon tour. First they put you in tiny planes without air-conditioning in the desert for the turbulent 45 minute trip to the Canyon. Everyone in my plane threw up.

Then you go into the canyon in a helicopter (also without AC). You hike to the bottom to a "rafting excursion" which consisted of a 20 minute barely floating pontoon boat ride upriver then back down--boooring.

Hot as hell, nothing to drink, we hiked back to the helipad and out of the canyon where we were supposed to have a "coach" take us to the lip of the canyon for a picnic lunch with an authentic Indian tour guide.

The coach was a school bus. We were all too airsick to eat lunch. The authentic Indian was nothign of the sort. Then back in the crappy plane for another 45 minute trip--more vomiting.

When you get back to the airport you can retrieve your "picture at the Grand Canyon" for $15 which is actually taken in front of a green-screen before you leave and digitally altered to appear as if you went to the canyon.

couldn't get my money back even though my husband never saw the canyon he was so airsick.

jenn
harrisonburg, Virginia
U.S.A.