KING NISSAN VOLVO IN BELLINGHAM,WA Mark HICKEY, FinaNcE MANAGER and FRANK KING(OWNER) at KING NISSAN VOLVO in BELLINGHAM,WA Bellingham, Washington
If I could GIVE THIS DEALERSHIP 0 STARS I WOULD!!!!!!!!!!!!!!!1
My Review of King Nissan Volvo:
Stay as far away from this dealership as possible. I bought the Paint and Fabric and Leather Sealant on my Cadillac Escalade Truck three years ago and now they won't honor the warranty. I have complained to the DFI, BBB, AG and everybody that I can think of. The dealership won't do anything. Please and I repeat DO NOT BUY ANY EXTRA Items on your car from this dealership. They will try and sell you aftermarket warranties and when you need to file a claim they won't honor it. The business Manager Mark Hickey will try and hide the Paint and Leather Protectant into the price of the vehicle which is illegal as well by washington state Laws. Frank the owner doesn't care. In fact he loves going to court against you. I repeat. DO NOT BUY ANY CAR FROM THIS DEAlERSHIP. I will tell you that the Mark up on their Products is crazy!!! The cost on that Paint and Leather Protectant is $50 or less. The cost on a 8 year 120,000 NISSAN Warranty is around 1,200. Mark Hickey always tries to Mark up his warranties either 1,500 or sell the warranty for a dollar over cost and then put all the profit into the price if he sells you the Paint and Leather Protectant. Once you buy a Front end add you can't cancel it and you cannot get your money back. BEWARE!!!! Email me at (((REDACTED))) if you want to know the cost on other warranties. Oh yeah GAP insurance. The cost on that stuff is $150 to 235 depending on the term and the dealership. Oh yeah and go get your own financing as well. Their is HUGE markup and Rate MOney to the dealers when you finance through King Nissan volvo. AGAIN, DO NOT BUY ANY CARS FROM THIS DEALERHSIP. I am now being forced to go file a LAWSUIT against this dealerhsip because they won't honor the Warranty.
BUYER BEWARE AGAIN. HUGE MARKUPS on Warranty's and they DO NOT Honor THEM
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2 Updates & Rebuttals
MARK
EVERSON,Washington,
United States
Unfortunately every decade or so a person like this come along.
#3REBUTTAL Individual responds
Fri, January 04, 2019
I've known Dion for over 15 yrs. He seems to turn jobs very regualarly. I can give you many references to the latter.
For example of the guys integrity here is a a Seattle Times article about him: https://www.seattletimes.com/sports/ex-indoor-soccer-owner-ordered-to-pay-nearly-1-million/
If you have any questions you may contact me through email anytime.
Bubba Lee
REd Deer,Alberta,
Canada
GOOD LUCK
#3General Comment
Mon, July 23, 2012
Paint and Fab (as it is called at most dealers) Protection comes with a pamphlet that details that it must be re-applied at your expense each year to maintain the warranty. Its in the terms and conditions.
And basically the cost of this is: $18 to $30 for the product labour to apply, a fee for to register the protection plan and mark up. Expect the dealer to get 50% of the cash as markup.
The extended warranty is an insurance plan, and has very strict claim and maintenance requirements. Again the dealer keeps about half as his commission.
The gap insurance is again a profit maker for the dealer. Expecting anything else is just foolish.
The dealer offered financing, of course there is a commission paid to the dealer to arrange this, the only time it might be a good deal is if it is 0% for the entire term, and then you have to be careful about fees.
The only surprising and perhaps valid complaint you have posted is the attempt to burry or hide extras in the sales agreement. Lowlife sales and finance guys will try this when they are not going to make any money off you, the average car sale sees less than 1/3 of profit margin comes from the car itself, the rest comes from extras.
So unless you can prove they mis-lead you or are refusing to warranty when you maintained your protection as required you will have a tough go of it.
By the way, you just sounded silly to anyone who has worked in the Auto sales business.