Complaint Review: King Of Swords

I ordered 2 things from them, and after they accepted my payment they wouldn't respond to anything. After 2 weeks I checked here, saw 4 other reports on them of the same thing. They canceled my order, said they would refund, and they never sent the payment. Now wont respond to any emails or calls.


The comments for your order are

Thank you for your order status inquiry.

The King of Swords (KOS) website contains more than 7,000 items for our customers. While we do attempt to maintain stock of our most popular items, many of our items are ordered from our suppliers on an "as-needed" basis.

Our website clearly indicates that standard delivery should be expected within 14 business days (we don't work weekends) from the date your payment is received. We also ask that if you need the item sooner than that you let us know in the comments section of your order.

Due to your e-mail language and obvious inability to communicate effectively we have no interest in doing business with you.

Please be advised that we have canceled your order and have had your paypal funds refunded. Please take your fowl language and inappropriate behaivor elsewhere.

Thank you.

King of Swords

Your order has been updated to the following status.

New status: Canceled

Please reply to this email if you have any questions.

Alex
Lutz, Florida
U.S.A.