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  • Report:  #1489965

Complaint Review: Kings Furniture

Kings Furniture charged an excessive price for items they ordered; total price was $200 more than advertised Hamilton Ohio

  • Reported By:
    Big Mistake — Fairfield Ohio United States
  • Submitted:
    Sun, January 05, 2020
  • Updated:
    Sun, January 05, 2020
  • Kings Furniture
    3105 Dixie Highway (Highway 4)
    Hamilton, Ohio
    United States
  • Phone:
    513/857-7946
  • Category:

I went to Kings Furniture in Hamilton, OH after seeing several signs indicating that the store was closing (or restructuing) and selling all items at greatly reduced prices.  I did not find anything that really met my needs as I walked through the store unassisted; as I was leaving a sales person offered to help me. 

Since all of the items on the floor had prices that were marked out, I asked about the prices on several items.  When we got to the last item in the store, the sales person said the item was available in white, which is what I wanted but we had to look on the computer.

A computer was not immediately available and so I waited.  Then I was told that another person could help me and would find something that was a better bargain and I would like.  He ultimately selected an item and showed me the picture on the computer; the price was not shown.  I agreed to the item and he wrote up the order, with a total price over $700 (included taxes and shipping).  

Later I changed my mind about this item and was told I could change it, but when I went to the store I received several different explanations.  This is when I looked up the item on the internet and found that I had been overcharged in excess of $200.   I have tried several methods to get relief and get my money returned. 

The "owner" has offered different versions of returning the money:  once he said, I would get the money when I had the other furniture delivered; another version said I would get the value of the "overcharge" in other furniture from the store. 

I refuse to accept any furniture from Kings Furniture because I feel that if I accept their furniture, I am impliedly approving of the manner in which they got the money. Simply stated, I feel I would be saying that it's OK for them to overcharge me.

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