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  • Report:  #1498794

Complaint Review: Kings Grant Exxon

Kings Grant Exxon They changed my Oil and it leaks Virginia Beach Virginia

  • Reported By:
    Rickey — Virginia Beach Virginia United States
  • Submitted:
    Fri, August 14, 2020
  • Updated:
    Sat, August 15, 2020
  • Kings Grant Exxon
    428 N Lynnhaven Rd
    Virginia Beach, Virginia
    United States
  • Phone:
    (757) 463-3005
  • Category:

Ive Always used this shop every year for inspection..Well this year it happened to be time for an Oil change as well..So get it done and couple days later notice oil drips in driveway..Well it rains heavily for a few days and i forget about the drips.. Then a couple days more no rain and i notice the oil stains in the driveway again..So i take the truck back and Lee is nice about it and gets the truck in..Well the mechanic not sure his name, Black gentleman with braids looks over the truck sprays some of the oil off gets in my truck backs it out gives me the thumbs up and walks away. Im like thats it, You didnt do anything.. So lee gets a different guy to look older white dude. That guts says he found the leak and either the seal was crushed or missing from the oil filter housing..They fix that and Im nice about it cuz mistakes happen..

Well 2 days later Now instead of black oil drips theres fresh clean oil drips in driveway..So i took car back today 8/14/20 Now they added dye to it and are saying its my valve cover..Same Black gentleman looked at it today tho so i dont trust anything he says or has done..He doesnt seem to wanna do his job,He made a simple oil change into a giant problem and Ill admit i was so mad i couldnt even find the words to say so i just Left..Im supposed to bring the car back in a couple days to check the dye i guess but i wouldnt put it past this so called mechanic to sabatoge something as to make this not his fault...

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