Complaint Review: Kingsview Paving

I paid Kingsview $10000 to install an asphalt driveway last year.  The driveway came with a 10 year warranty to include crack repair and asphalt failure. 

Earlier this year, I noticed an area of the driveway that began to crack and the asphalt was chipping away into my yard.  I called John, the owner, many times and could not get a response.  After finally tracking him down, he said the cracks were "normal" and that the sealer he puts on would fix it.  It did not. 

Again, I tried contacting John.  I wrote e-mails, sent photos, sent movie clips, etc.  Only once I called the Better Business Bureau did he call me back and state that "maybe I was expecting too much".  He then sent me a $400 bill for sealing the driveway. 

This company does not honor their warranty.  They have no moral or ethical value.