Complaint Review: Kip Killmon's Tysons Ford

We purchased a 1988 Ford F-150 truck with approx. 105,000 miles from Tyson's Ford on 7/31/2007. The description of the truck did tell us it was used but it also led us to believe the truck was in running condition. We expected some problems with it since it was an older truck. When we arrived the truck started fine and we started to drive home. Less than 1 mile down the road and on the Interstate, the truck just stopped. We called Chris Mensel at the dealership and told him the problem. He said to have it towed back in and that they didn't have a tow truck. We were fortunate that a highway crew came by and helped us get a tow truck as it was getting dark and we were in a dangerous spot at the intersection of the on-ramp and the highway.

After getting the truck back to Tyson's Ford we waited for several days while they looked it over. The service dept. finally decided that it was a problem with the switch between the dual gas tanks. They replaced it at no charge and we picked the truck up. It ran fine on the way home. It ran fine for exactly one day after that and then, while out on the road again, it completely shut down just like the first time. My son, who was driving at the time, was freaked out because it stopped in the middle of a very busy street during rush hour. My husband drove over and helped him push it into a Ford dealership down the street. It is still there and so far the service dept. there has discovered that there are wires that have been chewed through, probably by rodents. The guys at the service dept. drove it off the lot a couple of times and each time, it just stopped. What I want to know is why weren't these defects revealed to us at the time of purchase and WHY were they not discovered when the vehicle was first taken back to Tyson's service dept. Our son does not have a lot of money to buy another car and we feel like we were taken advantage of.

Robin
Woodbridge, Virginia
U.S.A.