Complaint Review: Kirby vacuum

 I too have been ripped off by Kirby. The distributer in Gresham, Oregon , also having his wife owned finance company in Bellevue, WA. That's where it gets sticky to get out of. Thinking the finance company can't accept a cancelled contract. They can and did as that is the plan. Every employee, owner and his daughter all work within these two. Back in 2012 a knock on the door began a nightmare that still is going on today. The offer of a free room shampooed, that never happened, was a several hour pushy sales demo. Two guys laid it on heavy. One left and the pressure mounted. When the other returned it was bargaining calling"the boss" working deals. I caved to get rid of them, once I was told I had the option to cancel within 3 days. $1800. and they took in trade 2 vacuums. Two days later I went to the address on the contract, finding a makeshift office with no sign. I told them I wanted to turn in my contract. They didn't know what to do with me as I waited and was passed through several people. I offered to buy the vacuum if they would give me a fair price. No deal. They took my contract and gave me a copy, after asking for that. Then I had to ask them to sign it. Reluctantly I got a signature on a copy and they moved me out the door. I was leary it was all good and done. It was a very uncomfortable place and people. I left, they never asked for the vacuum. I now see she signed it on the wrong spot. Before I went there I text the salesman informing him if what I was gonna do and if he wanted to make a cash deal. This now 5 year 8 month hell includes the owner saying he was going to make an example of me. Multiple knocks on my door, notes, threats, hours on phone with Jered at the finance company, agreements reneged and finally a law suit that they won. My paycheck now being garnished and there amount is 3 times the original. There's are plenty more details in this unbelievable horror but I believe there top off is clear. I wrote to Kirby at the time the BBB and the commissioner of fraud and Dept of consumer protection all with no help. Considering all the Kirby vacuum complaints all over, for decades this should stop. But no. The gold plated Kirby distributers roll on and over.