Kitani Sushi poor service and attitude - we were asked to leave! Calistoga California
After we placed our order, the waitress/owner immediately walked away with disgust. She came back later with 2 sets of chopsticks and 2 napkins, literally "threw" them in front of the guys, completely ignored all the ladies and left without saying a word. The chef/owner LOUDLY spoke to himself that if we were not eating, why in the world did we ever step into their restaurant. We asked them what's the problem with us. Then he said there's a $20 minimum charge at the sushi bar (but we were not sitting at the sushi bar), if everybody did this, they would be closed, and that if we didn't like, we could go.
1. the menu didn't say and we weren't informed that there was a minimum charge.
2. if there's minimum charge, why were we treated with disgust?
3. They were discriminating us who just want a bite in the late afternoon (5pm), while they were open in that very hour.
4. Instead of telling us about it, they chose to throw things at us, ignored the ladies of our group, spoke behind our back but made sure that it was loud enough for us to hear, and finally, simply asked us to leave.
Mabel
dublin, California
U.S.A.