Complaint Review: Kitchen Bath Collection

Found Kitchen Bath Collection on houzz.com.  Bought a bathroom vanity with countertop based omn the images of the vanity posted on houzz.com and KBC website.

The vanity they shipped me was the correct vanity, but had a hideous yellow countertop.  It was not the countertop purchased or the one depicted on the website or on houzz.com.

KItchen Bath Collection uses BAIT & SWITCH misrepresntation.

They claimed the yellow countertop was within the "natural variations" in the travertine stone, and travertine comes in white, cream, tan and rust--so as long as they shipped any color travertine countertop I had to understand it was the "natural variation" of the stone.

However, if I returned it in the original package (how else does one get a vanity out of the crate other than cut the crate apatt?), and paid the freight back (70 kg), and shipped it insured, I could return it within 30 days. Of course, the expense to pay for a professional repacking, pay insurance, and pay 70 kg freight to ship acrosse the US is exhorbitant.

I would NEVER buy from Kithcen Bath Collection again and I will never buy from any seller on houzz.com.