Complaint Review: Kitchenaid / Home Depot EXPO

Home Depot EXPO was participating in a nationwide delivery and installation rebate being offered on home appliances through Kitchenaid. What they failed to mention was that their standard method of pricing delivery and installation was not compatible to the terms and conditions of Kitchenaid's rebate program. So in other words no matter what you do you are not eligible for the rebate.

Kitchenaid requires a stated delivery change of a least $1.00. Home Depot EXPO bundles delivery and installation charges into their installation charge for deliveries within a 30 mile radius. So their pricing policy is not compatible with the rebate terms. So the bottom line was they had no rebate and you would be better off buying from another retailer that priced their delivery and installation per Kitchenaid's requirements. Of course you don't know this up front.

John
Alpharetta, Georgia
U.S.A.