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  • Report:  #1511408

Complaint Review: kiwi.com

kiwi.com Kiwi.com, Inc. 1221 Brickell Avenue, Suite 1115 (11th floor) Miami, Florida 33131 USA +12028444159 facebook.com/kiwicom247 Kiwi.com Is stealing when they never refund my money back? Kiwi.com is a 100% scam Internet Miami Florida

  • Reported By:
    Ahmed A. — Aurora IL United States
  • Submitted:
    Sat, August 28, 2021
  • Updated:
    Sat, August 28, 2021

I bought a ticket from Kiwi.com (Cai-Ruh-Kwi) and paid for the full ticket in August 2021. They issued the ticket with Air-Cair airline from Cairo to Riyadh with a transit time of 2h 25 minutes. when I went to the airport I have been denied to check in because KSA doesn't accept any transit passengers for few weeks and before I bought my ticket.

I have contacted the Airline (Air-Cairo) and they confirmed that Kiwi.com shouldn't issue me a ticket because KSA doesn't accept any transit passengers from Cairo to Kuwait. I've contacted Kiwi.com and they refused to issue me a refund and they claim that their ticketing team has confirmed that the layover time was sufficient while the airline themselves confirmed that there is no Transit at all.

I filed a dispute with my card company (PayPal) and Kiwi.com has not responded to the dispute leaving my refund in limbo, and it looks like I will never be able to get a refund. Unfortunately, Kiwi.com is a 100% scam Internet, never trust them and their agents.

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