KLMN Readers Services, Inc. Did not receive subscriptions, did not receive refund Chesapeake Internet, Virginia
I purchased two magazine subscriptions from KLMN Readers Services, Inc. in June of 2012. I waited the specified time but the magazines were a no show. I gave it a little more time but when the magazines still did not start showing up on my doorstep I decided to call the company to follow up. Unfortunately, I couldn't find my receipt. I looked for a day or two but finally decided to throw in the towel and considered it a lesson learned.
About a year later I found the receipt and thought I would give them a call to see if they could get the issue straightened out. I had to call a few times because the voicemail box always seemed to be full. When I finally got thru to a live person I explained my situation. The woman I spoke to was very friendly. She asked me to write a letter explaining what happened. She said they would send the magazines and refund my money because of the long wait.
It took me a couple of months but I finally mailed the letter and once again waited for a response. It is now June of 2014 and I have yet to receive any magazines or the refund I was promised. I have left messages over the last couple of days but nobody has returned my calls.