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  • Report:  #6370

Complaint Review: Koch Ford

Koch Ford Bad Car Repairs

  • Reported By:
    S9A-1L7
  • Submitted:
    Mon, August 27, 2001
  • Updated:
    Mon, August 27, 2001
  • Koch Ford
    5121 Calgary Trail
    Edmonton, Alta
    U.S.A.
  • Phone:
    780-434-8411
  • Category:

I was away from home and my Mercury Marquis started to miss and sputter. Seeing that I was close to Koch Ford by my sons place were we were staying for the week end, I took it to this dealer who should have all the nessary ( so they say ) Equipment to test it and fix it, I took the car after being fixed and it seemed to run a bit better. However, I never really drove it much until I was ready to come home 250 miles away. On the way out of the city it was miss as usual,( had to get home that day) so I took a chance and drove it home. On ariving home I took it to where I always get my cars fixed -an ex Ford repair service where it only cost me $35.00. not 77.50 It has run perfect ever since. It needed a plug wire and a senser replaced.

I wrote to the company in Edmonton and they did not reply, on the invioce they gave it said, they tighten a loose wire, -- no parts... big deal $ 77.50 to tighten a loose wire that didn't fix it, It made me mad, but I am sure that they would of found some lame excuse and sent me down the road anyway so I never wasted my time trying to persue it any farther.I wrote them in 10/12/00.
No answer

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