Complaint Review: Kona Docks Brian Hall

Check out WFTV stories on Kona Docks.  https://bit.ly/3AVb72Q

Not a licensed contractor. Claims his “system” does not require permits. References from NASA and Nautique are bogus. Faked credit card charge-back to get extra $10,000. Cheated multiple customers out of thousands. Kona Docks’ and owner Brian Hall should be shut down by the county and state.

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Took 3 bids and hired Kona 12/10/22.  Asked for state license and proof of insurance. He sent documents (later found to be fake). After many calls, Owner Brian Hall shows up 6/30/21.  Convinces us we needed additional structural work to make dock safe.  Raised bid from $12,325 to $27,065.

Says he is only dock builder in Florida with a unique system that does not require building permits. Showed us references from Disney, NASA, General Dynamics and Nautique. We fall for it. Gave him 50% as a deposit. He calls back, says he is crediting $8,000 back to credit card and needs $10,000 check. We send the check, but credit card charge never reversed. He now has $22,000 of our money.

Demo starts 7/6/21. Kona leaves huge trash pile on driveway and chain saws through electric - irrigation system goes down. Hall promises to fix irrigation and remove trash, months go by. Multiple calls. No sign of Kona Docks. Grass and trees suffering, neighbors complain about trash pile.

9/13/21 new, subcontractor appears to “finish the job”, walks of job ten days later because Hall does not paid him. We call credit card company, dispute charges, credit card investigates, reveres charge. Still out $10,000 check.  Hire company to remove trash at a cost of $2,000.  Hire electrician for temporary irrigation connection $500.

9/24/21 Hall reappears, wants to finish project, but refuses to complete structural work subcontractor started – just wants to put decking on the dock as is.  We demand structural work be completed. Hall quits and storms off.

Week later, Hall asks again to complete project.  We ask for punch list of items to finish.  He sends list, we reply with details of everything that needs to be done.  He stops answering texts.

His business license has been revoked. Feb 23 and Aug 8, 2021 Orange County court judgements against Hall and Kona Docks tell similar stories. When we hired him reviews were good, in last year negative reviews have exploded. Kona Docks is a train wreck, exactly the type of contractor fraud Orange County should be protecting us from.

Orange County has found Hall in violation MULTIPLE times but continues to let him use a fraudulent sales pitch (no permits needed), fake references, deliver faulty work and leave projects unfinished.

Will now have to hire new contractor to fix Kona Dock’s work and finish the project.

County has informed us when we pull a permit, WE WILL BE FINED for buying Hall’s sales pitch that his unique system does not require permits.

County is fining the victims of the Kona Docks scam. Don’t let it happen to you.

Do NOT hire Kona Docks.