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  • Report:  #496124

Complaint Review: KOOL TELECOMLTD KOOLTEL AMERICA MTH OAN SERVICESINC

KOOL TELECOM,LTD, KOOLTEL AMERICA MTH, OAN SERVICES,INC OAN services This company tacks on charges to phone bills, billing for some sort of made up service. I never signed up for anything but have been charged $22.95 every month on my phone bill. Internet

  • Reported By:
    Ella — Clovis California USA
  • Submitted:
    Thu, September 17, 2009
  • Updated:
    Wed, November 04, 2009
  • KOOL TELECOM,LTD, KOOLTEL AMERICA MTH, OAN SERVICES,INC
    www.kooltelamerica.com
    Internet
    United States of America
  • Phone:
    8888980850
  • Category:
    Internet Fraud
*UPDATE Employee: Please contact us for Assistance

I pay my AT&T phone bill online and the payment is taken automatically.  I rarely check it but did when I noticed the bill increasing. 



I noticed a charge for $22.95 listed under Kool telecom, OAN services.  I called the number and they informed me I signed up for their phone services online.  



I have never signed up or even used their services. They told me the would discontinue my service but this month they charged me again.  



I am paying money for something I never used and it seems have to fight to discontinue  service.  

1 Updates & Rebuttals

Victoria

Los Angeles,
California,
U.S.A.

Please contact us for Assistance

#2UPDATE Employee

Wed, November 04, 2009

Unfortunately the information you provided is not sufficient for us to assist you. Please contact our customer care department and we will be happy to resolve this matter.



You may reach us:



KoolTel America
(888) 898-0850 toll-free



support@kooltelamericasupport.com

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