Kota Scooter Gary Schultz Dishonest - Lack of Communication - Scam, Internet
I ordered a customized scooter for my son on April 1, 2011. My credit card was charged immediately by Kota Scooter for $338.70. Waited 4-5 weeks and began calling and emailing company because we hadn't received the scooter yet. Gary answered a couple of emails stating that the scooter was being assembled would be shipped in the next couple of days.
Emailed Gary to find out Fed Ex tracking info and at that point all communication from Gary stopped. Call their phone number on a daily basis and no one ever answers the phone nor do they return phone calls. According to Better Business Bureau in So. California, they have had 14 complaints since January. Very dishonest merchant. As of today, May 24, 2011 not scooter and no refund. Will seek legal action against Gary Schultz and Kota Scooter.
2 Updates & Rebuttals
mr rik
miami,Florida,
USA
If you want to avoid the ripoff report
#3Consumer Comment
Thu, May 26, 2011
Then DONT CHEAT customers!
Pretty simple really.
I hope this guy contacts the card company and requests a chargeback.
Kota Scooter
United States of AmericaThis is not a customer of Kota Scooter
#3REBUTTAL Owner of company
Thu, May 26, 2011
We have no records of any person purchasing a custom scooter from us anytime this year from someone from San Ramon California with a total of $338.70. We have no records of someone making phone calls from San Ramon. This post is not of a paying customer for Kota Scooters. We are not a company which does not deliver it products.