Krasa/Ilus Envisage Skin International Said no obligation free trail. Couldnt find number until located "rip off" alert on internet. Called 5 different numbers. 2 persons" Refused" return n refund but offerd discount on more product. Withdrew 4 sums over $100 each within 6 weeks without authorization. No paperwork in the boxes sent. Told them to cancel so-called " continuity program" each time person insited it was cancelled. Refuesd to allow return. Refused to give refund . offerd $50 and a discount on more skin care.kept reading the same speach. Stated no Supeevisor would make better offer and should take the deal now. Only availble this moment or not at all. St. Petersburg Florida
False advertising. Bully you to take their offer. Refuse to allow return. Argue about refunds. Which by the way there was nothing listed about terms at all not in any form of print online.employee stated the "hassell" with returns so take the offer they give now or not at all. Stated that no supervisor available. Stated no one will say any different then what the customer service agent was telling me. Claimes that any refund had to be approved before any amount could be issued which may only be about $50 ifbapproved and no time frame on how long that would take. 4 shipments and 4 withdrawals unauthorized within 6 weeks. Each over $100 plus shipping.