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  • Report:  #1463622

Complaint Review: krasa / ilus

krasa / ilus skin an beauty teaching beauty skin care smooth skin added a product to my order ,said product was free just pay shipping ,did not no is was a 2 week trial or pay 212.00 Nampa Idaho

  • Reported By:
    veronica — bristol tenneessee United States
  • Submitted:
    Fri, October 05, 2018
  • Updated:
    Fri, October 05, 2018

I came across the web site by accident it popped up a video of a woman using the product an puffyness under her one eye went away as you watched the video   ,as i was checking it out it says its free just pay shipping ,so i did it an while filling out the info it automatically adds another product an you cant stop it so i thought no big deal just shipping cost, right .      .well i checked my bank account the next day an there was a charge of 2.96 an a charge of 4.98 an one of .98 cents  an another .98 cents an all had different names next to them as well as phone numbers so still no big deal right .       well 2weeks later which was yesterday , just happened to check bank account an a charge of 103.00 and a charge of 109.00 was taking out so of course i flipped out an called the bank immediately an it was to late to stop it but she was nice enough to call for me an ask for a refund an they would only give me 40% of the 103.00 an 50% of the 109.00 an of course over draft fees of 30.00 each because i had no idea this was going to happen .         come to find out its a 2 week trial and if the product is not returned you pay full amount . I DID NOT NO THIS ! it says FREE BOTTLE  there is nothing free about this .Its a scam they no exactly what they are doing to trick you into thinking this is free and its not clear at all about a 2 week trial .    after all the tears last night i pulled up history on my phone to try to see where i went wrong an on the second product i could clearly see where i did not fill out the information like on the first product, it was blank.   It didnt matter  they added it anyways . i had to cancel my debit card so they cannot get another penny from me.

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