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  • Report:  #340208

Complaint Review: Kroger Grocery Chain

Kroger Grocery Chain Check your receiipt stub carefully Laurel Mississippi

  • Reported By:
    Laurel Mississippi
  • Submitted:
    Sat, June 14, 2008
  • Updated:
    Sun, August 24, 2008
  • Kroger Grocery Chain
    16th Avenue North
    Laurel, Mississippi
    U.S.A.
  • Phone:
    800-632-6900
  • Category:

This chain will advertise "for sale" items but fail to put in changes in computer. Therefore, when you check out, you'll be charged original price. Happens everytime I've shopped there. Also will put sale price under item not on sale, causing consumer to believe items just above sign is for sale. Will advertise such as 14 oz. container but will only carry 16 or above, sale price will be below that but at check out, you'll be charged much higher price. Also, check for expired dates, that's often what is on sale and will be at the very front of dislay.

Marree
Laurel, Mississippi
U.S.A.

3 Updates & Rebuttals


Cat

Hendersonville,
Tennessee,
U.S.A.

nothing is gonna make him happy

#4Consumer Suggestion

Sun, August 24, 2008

I would do the happy dance for ya if I could, but I cant so I won't lol. Ok for the record, if you are at Kroger most of the deals require the Kroger card these days, but come on, life is hard enough. You are not happy shopping threre, go some where else, better still grow your own, healthier for you anyway ! See problem solved! lol Ya know pick your battles, it is all small stuff, life is too short. I have had 45 surgerires and need another one. I could be crying in my soup bowl, but I refuse to. So come on, chin up and lets see who ya can help today, what ya think??


Paul

Studio City,
California,
U.S.A.

ralphs sale items

#4Consumer Comment

Sat, August 23, 2008

well,

While shopping at Ralphs yesterday,
I noticed a sale tag directly under the Motts fruit drinks,
a tag under each varity of Motts fruit drinks.
It says in large print "buy 2 get one free"
and in very small print (hard for me to read without glasses)
it states "6 pck apple sause"
The apple sauce is in another isle all together,
several isles over.

This kind of deceptive advertising,
is becoming more and more prevelant,
and is disgusting me every time i shop
now

This is clearly not just an labling misstake,
made by a poor happless overworked Ralphs employee
Iam not buying into the previous rebuttal.


Nicole

Beach,
South Carolina,
U.S.A.

ok..people..calm down about this

#4UPDATE Employee

Tue, July 01, 2008

Prices are done via a mass download from a central location. SOMETIMES,things do not download properly. With tens of thousands of items in a store, we won't know until you bring it up and it rings improperly. As for tags,these are done by human beings. In the store I work in,there are two people to pull tags, thousands of them,in one 8 hour shift. Sometimes tags or signs are missed. It's not done to make you angry or rip you off. Customers also frequently misread tags,advertised sales,signs, coupons ect.**** happens, people. Nobody is perfect, and we will cheerfully correct any price discrepancies, answer any questions,and generally help you in any way we can.

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