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  • Report:  #749105

Complaint Review: Kroger

Kroger Kroger phone cards keep disconnecting my call and overcharging me for unconnected international phone calls Cincinnati, Ohio

  • Reported By:
    truffles — Manhattan Kansas United States of America
  • Submitted:
    Tue, July 05, 2011
  • Updated:
    Tue, July 05, 2011
Each time I used the kroger international phone card for the first 6 times the call does not get connected and then today the call goes thru and then the call is disconnected and charges me $2
the first time with no connection made nor voicemail.  I phoned the customer service to reimburse me for that $2 and he just said sorry about that the best he could do was credit me .40 cents.
THATS A RIP OFF.  Plus for the second call placed on a land line that company charged me $1 and my call was not even connected.  THATS  rip off.  Plus for the last 4 phonecards the same thing happened and once the company ripped me of $5 when placing a call from a land line.

It would be expected that a company as large as kroger would give better service.  Makes me never want to buy a Kroger product and I for sure will not refer their products to my friends or family.


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