Complaint Review: Kroger

 Buyer Beware.....4x the fuel points at Kroger display. When purchasing gift cards at Kroger each fall holiday season they advertise that you will receive 4x the fuel points for each gift card purchased, however the advertisement is misleading and therefore deceiving customers. Not all gift cards are sold with this expectation even though they are clearly mixed in with the others. If you purchase a Non-merchant gift card, ie Mastercard, Visa, American Express you will not receive the 4x points. The banner advertising this promotion is at the top and sides of the display in large attention getting letters with a small business card size disclaimer posted randomly throughout mixed in with the cards. (Too small to catch your attention) also no one is looking at small print they are focused on the 4x benefit and the assumption is made all cards with the display are included. The Non-merchant or other cards not in the promotion should be displayed somewhere else so as to not mislead the public. You will not get your money back on those type of cards and you will not receive the points. As told to me ...Corporate won't allow it.