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  • Report:  #904171

Complaint Review: KWIK KAR

KWIK KAR BEWARE BEFORE YOU GO HERE! THINK YOU HAVE SMALL PROBLEMS YOU WILL HAVE MORE WHEN YOU LEAVE! FRISCO, Texas

  • Reported By:
    Joe Bag of Donuts — Frisco Texas United States of America
  • Submitted:
    Thu, June 28, 2012
  • Updated:
    Sun, July 08, 2012

My Problem first started on 9/12/2011 when I needed a Condensor.  It cost me 496.51.  After that day my car was in the shop off and on every week due to it blowing hot air.  I am like how can someone pay this kind of money and it blows nothing but hot air!!!????  It was in there numerous times until the owner said I think I am having a problem with my Freon machine let me take it to the Little Elm store and I am going to have to call all the people that have had their A/C worked on. 

It is now Summer and need my Air and guess what!?  You said it!  No COLD air.  So I take it back to Kwik Kar on Main Street in Frisco where there Motto is "We Offer a FIXED RIGHT THE FIRST TIME OR IT'S FREE" guarantee and a 1 year warranty.  I get their and deal with a gentleman named Eric that is exceptionally rude to me and says you recently had a Compressor put in and Hyundai needs to fix it it is not our problem.  They are the ones that screwed up your Condensor.  I told him I have been in several times before and the problem has never been fixed correctly.  I asked to speak to the owner which is named Abe  but he is never in and cannot be reached which is a crock of crap!!!!!

This establishment is unscrupulous, rude, and a Rip Off! 

I had to take my vehicle to Hyundai to make it right due to the fact these Vinnies out of a jar are charging Good Hard working Individuals money that don't even fix the crap they paid for!  So if you think you have problems now when you go there to get your vehicle fixed, Think again because you will have spent more money than you would have if you would have taken it to a reputable place!


1 Updates & Rebuttals


Michael

Plano,
Texas,
United States of America

Sincere Apologies

#2UPDATE Employee

Sun, July 08, 2012

I am the current manager of the store in Little Elm that you mentioned in your report. I do not know of this exact incident that you are reporting but if you would like to discuss the matter I would love the opportunity to at the least satisfy any questions you may have regarding the matter. Feel free to contact me anytime at the store number.

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