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  • Report:  #1224047

Complaint Review: kwik kar

kwik kar recommended services I didn't need then left my brake reservoir cap loose and said my vehicle was dangerous to drive plano Texas

  • Reported By:
    Cookie — plano Texas USA
  • Submitted:
    Wed, April 22, 2015
  • Updated:
    Wed, April 22, 2015

Took my vehicle in to get an oil change. Service tech returned stating that I needed additional services in the form of fluid flushes for power steering, coolant, transmission and brakes.  Also brake pads and air filters. I told him that I would check with my boyfriend in the evening to see if these were truly needed and return the next day.

When I told him that he was emphatic that I needed these additional services to the point that my vehicle dangerous to drive. I declined, recieved my oil change and left.

Upon leaving the business I started having an brake indicator light come on my dashboard when I would drive over a bumpy section of roadway.  Upon further inspection we discovered that my brake reservoir cap had been left loose on top of the reservoir.  This certainly did create a potentially dangerous situation for me and my vehicle.

Since my boy friend regularly checks the fluid levels in my vehicle and this was not an issue a few day prior, I believe this was intentional to scare me into returning to get the additional services.

I want to send out a warning to other potential customers that this establishment may be dangerous to your pocketbook and or person.

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