Complaint Review: Kyle Dennis at biotechbreakouts.com

On the morning of January 30, 2019, I checked my current Visa account to discover that biotech breakouts had charged my account the above amount.  This was done without my permission and they did not even give me a courtesy email that this charge was going to be applied.  This was a supposedly automated renewal which I have never authorized.

I immediately sent the company an email demanding a reversal of the charge.  "Nathan" replied and said there are no refunds period.  I also immediatley contacted Visa and explained that I did not authorize this charge.  They were no help whatsoever and sounded very much like they were on the side of biotech breakouts.  I found this to be very odd, as Visa also took my account $2,325.00 over my credit limit in order to pay this automatic renewal.  I will be speaking with the fraud department at Visa very soon, as we have done much searching on the internet and we find that biotech breakouts and the rest of the raging bull family of companies seem to have a history of doing this sort of immoral, and very likely illegal charge.

I have made repeated attempt to have Kyle Dennis call me.  I have emailed several times and all I have got from him so far is "Did you forget to cancel your renewal".  

No, I didn't forget, although I fail to see how they are able to steal my money from my Visa account without first at least asking if they can do so.  Which, of course, they obviously did not.  Further to this, when you try to cancel the auto renew, it does NOT seem to work.  Unfortunately, I have a second account through Kyle Dennis with his "Option Rocket" account.  Yes, I got sucked in twice.  My wife and I have tried 17 times, yes seventeen, to cancel this auto renew and it doesn't seem to work.

I have sent two lengthy emails directly to Kyle Dennis, and two emails to Nathan, who does nothing but spout off about the no-refund policy.  

I have found a site that is instituting a class action lawsuit against the Raging Bull group of companies and I have presented my story there.

Frankly, the way these people do business as far as the renewals go seems to me to be highly illegal.  I rather imagine that there must have been thousands of people who have been scammed out of literally millions of dollars in this fashion.  I say that because we have found numerous complaints, many of which show amounts in the $6,000 plus range.  

Now, to be fair, Kyle Dennis is probably one of the best traders and teachers out there, so from that perspective, I have no quarrel.  But this refusal to treat customers fairly regarding the renewal process has got to stop.

I do have one complaint regarding Kyle Dennis which pertains to his honesty, or lack thereof.  In 2017 there was a Keith Kern also in the Raging Bull family, and he had made up what was laughingly called his Master Class lessons.  Kyle Dennis did much of the advertising for this and he said - as specifically as I can remember - that he had seen the course and it was not full of fluff and not filled with charts.  I probably don't need to tell you that is all it contained.  So either he lied about seeing the course, or he lied about the contents.  This so called Master Class is the true definition of B.S.  There were 12 "lessons" and by the third lesson. I don't think that even half of us showed up to listen, just a complete waste of time along with the $2,000.00 that we got gouged.

My wife and I are old age pensioners and I do not know how we are going to be able to manage to pay about $640 a month extra over the next 12 months to clear this debt.  It is going to place us in severe financial hardship.  Hopefully, we will end up getting assistance from the Visa fraud department.

One other item we find to be extremely distasteful is that Kyle Dennis, biotech breakouts and Raging Bull say that we CANNOT remove our credit card information from their site.  Surely that has to be illegal.  I am in my later 70's and this has put me under severe stress, not that Kyle Dennis cares.

I understand that if you start complaining directly in their chatroom(s) that they will immediately ban you from being able to comment.  How nice.  Just goes to show how honest and upstanding they are.  I do not know if there is anything else that I can add, but if anyone has any words of advice, I will be sincerely grateful.