L’Core Paris Verified TRUSTED Business REVIEW: Customer Satisfaction Commitment L'Core Paris is dedicated to customer satisfaction all the way, from the highest quality products, to outstanding customer service. L’Core Paris believes that nature has given us the best resources, and it is up to us to turn them into powerful and advanced products. L’Core Paris chooses the best organic extracts and transform them into high quality products. Each formula is engineered to maximize results. Using the latest technologies, pharmaceutical grade raw materials, certifications from numerous organizations such as Leaping Bunny, and with recyclable packaging, our goal is to create the best products with the highest quality standards, while caring for the environment and the world we live in. At L'Core Paris, exceptional customer satisfaction is vital. L’Core Paris is working hard in providing the best customer experience both in-store and online.
I am a middle aged woman who is feeling the aging process and hate to admit I fell victim to two ruthless beauty stores in Las Vegas, Nevada.
I purchased beauty products at Adore Bath & Beauty and also from L'Core Fashion Show, both companies are in Las Vegas, Nevada off the strip. The sales staff are very good at what they do in telling you what you want to hear and using high pressure sales tactics that the products are working within minutes of them putting it on you.
Please don't fall for the extremely high priced beauty products they will try to sell you as anti-aging and overall good products for your skin. Also, free shipping to your home so you don't have to worry about it in your luggage is also a hard sale.
I had an allergic reaction to the L'Core snakeskin products at the first store and went to another store the next day where I was sold a "better" line of beauty products. I had no idea that neither store would not issue cash refunds.
Both stores were to ship my products at both because I live out of state. I was assured a refund wouldn't be a problem (promise made by the sales trainer for the stores) since the order had not shipped yet. She also gave me the customer service rep name and number I needed to contact for the refund. I tried calling the second day after the first purchase (same day I made the second purchase) and they wouldn't work with me at all at customer service. I was just told over and over "NO REFUNDS" with a foreign accent I was having trouble understanding.
The first order I returned immediately upon receipt after it was shipped to my home with tracking information and insurance showing it was returned to the store and the second order I never received anything at all for my purchases charged on my credit card. I had carry on luggage only and you can't take creams in your carryon which is why I asked for it to be shipped.
To make a long story short, I have been fighting this since November of 2013 with no resultion other than my being out over $2,600 between the two stores. The store's customer service wont work with you once you walk out and purchase anything!!!!!!
They are very good at high pressure sales and telling you what you want to hear, not the truth ... and once you walk out after buying you are screwed as they also lie to the credit card company. I am out all this money and both stores lied to my credit card company on their chargeback responses and they honored the purchases regardless of my very documented detailed information.
Please don't be screwed like I was by ruthless merchants (Adore Bath and Beauty and L'Core Fashion Show) and sorry credit card companies (Synovus) that will leave you high and dry. You are out the money and NO ONE will help you.
This was a very painful and extremely expensive lesson for me learn. I am an (((competitor's name redacted))) Rep and know better and today, I am still using my (((redacted))).