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  • Report:  #1339632

Complaint Review: L'etoile

L'etoile Illustra; Hydracare Skin Skincare offered - pay shipping only Internet

  • Reported By:
    Deb — California USA
  • Submitted:
    Wed, November 23, 2016
  • Updated:
    Wed, November 23, 2016

Pop up advertisement for "Angelina Jolie" new skincare line.  Pay shipping only and you can try for free.  When I was paying for shipping it offered a 2nd eyecream product for shipping only so I included that in my order. 

I received the products and within a week or so I have a $90 charge on my bank account.  Called & they said I signed up for a free trial and if I didn't cancel w/in 14 days I would be charged for the product sent.  The only way I could get my money back was to return the product - unopened!  How to you trial a product if it is unopened? 

I asked for the website & on the webpage it offers the same deal and includes a disclosure regarding the trial period & paying in 14 days for the full product cost.  The pop up by no means discloses this.  I would not have ordered the product if it did.  I was just curious and figured why not try it if it would only cost $5.99. 

Major scam.  Hoping they get busted somehow.  I googled Angelina Jolie skincare line, notta.  Bunch of crap.

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