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  • Report:  #1136023

Complaint Review: La Creme Skin Care

La Creme Skin Care Miss leading 'Free Trial' After 14 days, they charge your account for 87 dollars and will do so monthly. Read ALL fine print San Diego California

  • Reported By:
    Carol — Whitewater Kansas
  • Submitted:
    Thu, April 03, 2014
  • Updated:
    Sat, October 18, 2014
  • La Creme Skin Care
    8895 Towne Centre Drive #105-553
    San Diego, California
    USA
  • Phone:
    1-855-464-4015
  • Category:

Misleading 'Free 14 day trial' offer.  You pay for S&H only.  They actually send you more than a 14 day supply and if you don't go back online and cancel, they bill your account for 87 dollars plus change.  They will charge you this much monthly.  I called on day 16 when I saw the charge in my account and cancelled but they will not refund me the 87 dollars. 

2 Updates & Rebuttals


Joy Luke

Meadview,
Arizona,

Don't buy this.

#3Consumer Comment

Sat, October 18, 2014

I did the same thing and was billed for $4.95, plus $87.63.   This is a sham to get you to buy their product.

Don't do it!

 


Avian

Seminole,
Florida,

Agree with first complaintant

#3Consumer Comment

Mon, April 28, 2014

I ordered the "free trial" as well.  After I ordered I saw another commercial and noticed the $80 someting dollar and tried to cancel.  No luck as soon as I received the product in the mail I didn't even open it I marked return to sender and cancel on there.  There were 2 packages so I didnt get a charge for $87 from La Creme I got one from Bella Labs.  Didn't see a package from them and even if 1 of the 2 was from Bella Labs I still never used it and returned and cancelled way before the 30 days.  So I get a charge from Bella and contact La Creme.  Finally get a response of basically "duh what did you need?" So I resent all the information and now today I get another charge for $87.00 and a reply from La Creme of "We are La Creme not Bella Labs."  So basically no help and as mentioned above I have no packages from Bella Labs.  What a total bunch of mularkey.  This is definitely a rip off.

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