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LA Fitness, Bala Cynwyd misleading information, unethical comunication, irresponsibility, illegal signature print Bala Cynwyd Pennsylvania
At the conclusion of my meeting with the proresults salesperson Jovan it was crystal clear to me that I had signed on for 4 months of personal training (3-4 sessions per week); and that my Visa would be debited the $149 enrollment fee + $480 for 4 months of personal training. I reiterated to the salesperson that I would be able to downgrade or cancel the contract any time no matter how I decided to schedule the sessions and he stated Yes."
The salesperson, first, asked for my Visa card and, second, asked for my signature authorizing the transaction. Next, he told me that I'm 'all set and good to go!' I asked whether I needed to sign anything else [in regards to a contract] and he stated 'no,' and provided me with a FOLDED copy of the contract and check list that i found in a week(the problem was that I didn't put any checks on this list!!!). Call me NAIVE...I know!
My first workout with my trainer was approx. three days later. I was so 'gung h*o' to get my work-out on, I had no thoughts about the elusive contract. Low and behold, two weeks later I reviewed correspondence from the Corporate Office in Irvine, CA stating that I had enrolled in personal training for 12 months, at a rate of $480 per month. WHAT!!!
I went into the Bala Cynwd site and expressed my anger with the GM Mark. I explained to him that $480 per month, just wasn't in my budget
, and that I would have never agreed to such a contract. Basically, he shrugged his shoulders and callously stated that there was nothing he could do for me; and furthermore, nothing I could do to get myself out of the contract. I told him 'that's what you think...wanna play a game! OK but Russians always win'
Apparently, what they do is tell you that your signature (which you enter via an electronic pen-pad) is being used to authorize the credit card transaction
, when in all actuality, those unethical morons input your signature onto the contract.
To date, I am still disputing this matter. I am looking for an attorney and other victims with similar cases.
I would definitely be interested in joining in on any class action law suit against Pro Results.
Russian Spy
Bala Cynwyd, Pennsylvania
U.S.A.