Complaint Review: LA Fitness - Body Of Change

In July, I decided to get a personal trainer from the Body of Change at the LA Fitness Center. I had been a that gym for about a year and liked it. I decided to get a personal trainer in order to enhanced my workouts...big mistake! At first, things were fine and the training was going well. But after a few weeks, my trainer was coming late or not showing up. Then my trainer left and I was suppose to get a new trainer. She even called to set up a time to meet. She never showed up. SO I waited to meet her the next day, just in case... still she didn't show up. After a few days, I realized that this person was not going to be my trainer. So I called the gym to speak to the Body of Change manager. They weren't in and so I left a message. After a week, no call back. So I called again, left a message, no call back. Finally, I got a hold of someone in October. She told me that she would find me a trainer and call me back. Waited, no call. So I decided to give up on the personal trainer. In January, I received a bill for $2,900 to be paid to the Body of Change. I called LA Fitness and finally met with the personal trainer manager. He gave me a number and a person to contact at the Body of Change Corporate Office. The person told me to contact another individual, the manager of the Southern California region. I have called him at least fifteen times and left messages. He called me back, once, at home, when I specifically told him to call me at work. He has not called since. Now I have bill collectors calling me at home. They are threatening to ruin my credit. I will now be forced to send registered letters of complaints (for evidence) and take these people to claims court. A word of advice, next time you want to get in shape, buy a "Buns of Steel" workout video. Debra