La Playa Resort - Oceans Resorts - Best Western awful service ripoff, bad business, dishonest, lousy, mean, rude, bad value, many complaints, liars, dirty rooms, hotel ugly, elevators bad, reviews bad, poor management Daytona Beach Florida
I had my wedding and reception here. The catering manager and the general manager are awful. This place made a lot of promises they didn't keep.
They didn't serve enough food at my reception, (even though we were assured it would be more than enough to feed 150 people, and we only had about 100 eating, if that) we ran out of food, and the chef and catering manager had left a long time before that. And the food was awful anyway.
We were left to fend for ourselves. When we bought food from Olive Garden, the staff freaked out about bringing in outside food, and both the chef and the catering manager returned only to scream at my parents and guests. Actually shoved the groom's cousin during the argument.
The whole thing was embarrassing. Servers were making rude comments. No refills for drinks, no coffee, and never served the cake, just left it all on the cake table. Some tables weren't bussed. They even opened one of my wedding cards, thank goodness there was a check in it; if it was cash it would have been gone.
The rooms were musty, and they had wet paint throughout the whole building. Elevators beyond slow, bathrooms only on the first level. This place is awful and I'll never come back.
The manager will not say sorry or offer any form of compensation-after all, his wife was the rudest waitress of the night. Guess that's why family shouldn't work together, it causes biased opinions.
Beware, this is a bad place. They will probably be out of business soon, I have seen other bad reviews.
Lesley
Daytona Beach, Florida
U.S.A.