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  • Report:  #930657

Complaint Review: labgenix

labgenix I order BeauteMD night cream on line for special offer $2.95 shipping and handeling for 14 days of free trial . After 2 days of using my skin start burning and turned red, i been trying to reach them san diego , California

  • Reported By:
    tom — denver Colorado United States of America
  • Submitted:
    Wed, August 22, 2012
  • Updated:
    Tue, December 04, 2012
  • labgenix
    BeauteMD by labgenix 7770 regents road 113-178
    san diego, California
    United States of America
  • Phone:
    855-522-4364
  • Category:

I order 14 days free trial Beaute night cream after 2 days of using of this product on my face , my face start burning and turn red, i been trying to reach them by phone and email to return this product but there is no way you can reach them  today(08/21/2012) i was on hold for 3 hours still nobody respond!

1 Updates & Rebuttals


Mz.QB1973

Oceanside,
California,
United States of America

Great Product you didn't give it a chance

#2Consumer Comment

Tue, December 04, 2012

The key is doing your research. This product is amazing, true you get redness but that is the period of exfoliation and rejuvenation, I use the product and this is  a temporary set back but upon using the product I seen tremendous difference in two months. I called the customer service department and they help me and I understood it was a trial period.  I read the documentation and called when I got the product and they explained the terms and offered me a great promotion.  So I am sorry you had a bad experience. But I love the product and if you have questions call the service department of the company they very nice.

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