Complaint Review: Labtech International Ltd

20 April 2012
We got quotation from Ji Feng Te
Refrigerant Compressor Co Ltd; http://www.jftcompressor.com/ in
accordance with our inquiry:
Copeland Semi
hermetic Compressor LA10-0200; Twin Cylinder 2 HP @ USD 650.00
Highly R22 Rotary
Type Hermetic Compressor SL222SV 1.5 HP @ USD 95.00

We knew the company from internet Made In China site and Google Search engine.

23 April 2012
We issued Purchase Order
no. C.21986 to order:
Copeland Semi
hermetic Compressor LA10-0200; Twin Cylinder 2 HP @ USD 650.00 x 9
Highly R22 Rotary
Type Hermetic Compressor SL222SV 1.5 HP @ USD 95.00 x 10

Total order = USD
6,800.00


25 April 2012
Mr. David, our contact at Ji Feng Te issued Proforma Invoice to counter our order accordingly.
The PI was under:

Ji Feng Te Refrigerant
Compressor Co.,Ltd
Add: Room 505 Dafa
Building South Hubin Road Siming District Xiamen Fujian China
Tel: 86-592-5596305
Fax:86-592-5595304

Beneficiery: Wang Li
Add: Part 1-6, No 507,
Lian Qian Xi Lu, Xiamen Fujian
Bank Name: Dong Qu
District Branch Xiamen Branch, Industrial And Commercial Bank Of
China
Account: (US Dollars)
622202 4100020361824
Swift Code: ICBKCNBJSMM

2 May 2012
We make payment to Ji Feng Te Refrigerant Compressor Co.,Ltd as per their instruction on the PI.

13 May 2012
Ji Feng Te Refrigerant Compressor Co.,Ltd shipped the goods but this time they sent under:
(Commercial
Invoice and Packing List)
Shenzen City Of Sichuan Import And Export Co.,Ltd 100 NA
(different name) with the Bill Of lading number AGS-XMLCL1205258 AGS Container
Line ( 847 Kgs; 0.98 CBM)


29 May 2012
We received the shipment in our warehouse in Batam and we were so surprise that the wooden box contains only 1 unit of Air Compressor w/tank (Valued under USD 200) ; completely different from what we ordered. We directly complained and sent email to David our contact at Ji Feng Te Refrigerant Compressor Co. and we were once again surprised when we got reply from John mentioned that David has resigned from Ji Feng. We called their telephone number and got no respond. We keep sending email to John for 3 months now at irics1511@jftcompressor.com and up till now we got no answer.

This is a bad experience we have with the supplier from China; Ji Feng Te Refrigerant Compressor Co Ltd; http://www.jftcompressor.com/ that we would like to report and share with other people with hope no more victims in the future. We also expect responsibility from China Authority to do something to protect other companies from all
over the world who bring business to China otherwise this practice will be a negative impact for China business prospect in the future as we got paranoid to do business with China company.

Thanks
and best regards,



Kasianus
Siahaan
Purchasing
manager
PT
Labtech Penta International
Kav.34
Kawasan Industri Sekupang
Batam
29422 Indonesia
Tel:
62-778-321057
Fax:
62-778-321414
www.labtech.org