Complaint Review: Lady Of America Fitness Center/National Fitness Financial

When I signed on with Lady of America I explained to them that I wasn't sure if I could complete a contract as I have had back and neck surgical operations. They assured me that if I could no longer use their exercise equipment that I could either suspend my contract, if I thought it would just be a temporary disability, or I could upon documentation be released from the contract. The contract states that this is possible.

Last week I informed them that I am going in for more back, neck, and arm operations and that I was requesting a release from my contract, with full documentation from my doctor indicating that I am permanently disabled and unable to use their equipment. Today their response was a dunning letter for full payment of the contract. I haven't even missed a payment as of yet.

After receiving this letter from them I contacted my bank to immediately stop any more payments from being electronically sent to them and will follow up with small claims court if need be.

Eileen
Cape Coral, Florida
U.S.A.