Lafferty Communities did not re-emburse payment, poor installation, poor products, terrible communication San Ramon California
What started, as excitement about our new house purchase in Napa, became a nightmare of an experience for 1- 1/2 years."You at least wake-up from a nightmare," ours is still ongoing. Before we took possession, during site visits/Builder's walk-thru to taking-up residence in our new house, it became clear there were numerous issues. These varied from upgrades purchased were not installed to inferior installation, poor product quality control and finish work.
We allowed several subcontractors (sometimes up to 5 different ones on a daily basis) and observed our new house was subject to several in-warranty service requests. Example: To correct the tile flooring, we had to vacate our home and transfer our furniture out-of-the-house: firstly, into the mover's van and secondly, into our garage to avoid storage. We were promised in writing by the builder's sub-contractor that replaced the tile flooring, we would be reimbursed.
Instead, the sub-contractor forwarded the submitted expenses to the Builder and almost one-year later, we still have not been reimbursed for the 40+ days spent at the hotel. We feel, ultimately, the Builder should reimburse us since we purchased the house from their company. The settlement on which party pays what portion is between the Builder and his sub-contractor. We will remain tenacious in our efforts to share our personal experiences and the exorbitant expenses incurred in hopes of enlightening potential buyers to beware and protect their interests by not having to go through what we did not bargain for.