Complaint Review: Lakeside Publications

On August 9th of this year, I mailed my completed application form, along with a $159.00 U.S. Postal money order to Lakeside Publications for a home-based work packet (to stuff and mail letters from home). I then received the packet.

After I looked at the mailing labels and read the mailing instructions carefully, I decided to return the packet immediately. In my letter of August 20th, I requested a refund of $ 149.00; and stated the reasons for making the request.

The reasons for returning the packet and requesting the refund are: 1. The mailing instructions, including the steps on how to get paid were unclear; 2. When I had questions, I called and left messages. No one ever returned my calls. 3. The names and addresses were printed on very small labels thus, the information was cut-off; and 4. The font size was too small making the information difficult to read.

I have not received the refund yet, much less a return call!!!

Patricia
Levittown, New York