Print the value of index0
  • Report:  #466851

Complaint Review: Laketon TV & Appliance

Laketon TV & Appliance AWFUL - Misrepresented a product, tried bait and switch Penn Hills Pennsylvania

  • Reported By:
    Tarentum Pennsylvania
  • Submitted:
    Wed, July 01, 2009
  • Updated:
    Fri, October 23, 2009
  • Laketon TV & Appliance
    10491 Frankstown Rd
    Penn Hills, Pennsylvania
    U.S.A.
  • Phone:
    412-731-1748
  • Category:

I recently won a refrigerator from Laketon from the KDKA Online Auction. I paid for the refrigerator based on an ad (the ad shows a picture of a stainless refrigerator and states "Stainless Steel color-coordinated metal handles". I called to arrange pickup and was told the "guy in charge of that" would call back. hours later, I get a call from a 'guy' who didn't identify himself, but tells me I can get the fridge in white or black. I explained why I believed it was stainless and he said "then call KDKA". Needless to say, KDKA is refunding my money and said I am the second complaint they have already had about Laketon. I will never shop with them, they were rude, discourteous and basically blamed me for their error. What a joke!

Mj
Tarentum, Pennsylvania
U.S.A.

1 Updates & Rebuttals


LAKETON TV

PGH,
Pennsylvania,
USA

LAKETON TV

#2REBUTTAL Owner of company

Fri, October 23, 2009

That was not LAKETON TV fault KDKA put the wrong picture in but Laketon TV offered both consumers the stainless steel at no charge  

Respond to this Report!