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  • Report:  #135845

Complaint Review: LaMesa RV Salt Lake City

LaMesa RV, Salt Lake Ripoff Expected us to belive the smoke they were blowing up our shorts Salt Lake City Utah

  • Reported By:
    Draper Utah
  • Submitted:
    Mon, March 21, 2005
  • Updated:
    Tue, March 22, 2005
  • LaMesa RV, Salt Lake City
    4225 South 500 West
    Salt Lake City, Utah
    U.S.A.
  • Phone:
    801-743-7540
  • Category:

We purchased a 2004 Dolphin Motorhome from LeMesa. After 30 days there were 26 things that needed attendtion.
We got an appointment and took the M/H in. They acted like they had never seen that RV and didn't have a clue as to why we were there.

They would attept to fix one or 2 of the itmes on the list of 26, then tell us to bring it back in. We put 4,500 miles on the RV just taking it for repairts. They either would not or could not fix the items. None of them were of great skill to fix, but we did purchase a new RV and expected everything to be new.

After 6 months they restorted to telling us that the warrenty was running out. They had it in their shop more than we had it.

We contracted National RV the mfg. Requested a new motorhome, they had us come over to Perris, CA. They fixed everything, started a new warrenty and now we have the RV we purchased.

I would not purchase anything from LaMesa again in my life. They have not service skills and less customer help. LaMesa where the custer is king. NOT!!!!!!

Richard
Draper, Utah
U.S.A.

1 Updates & Rebuttals


Paul

Anaheim,
California,
U.S.A.

National is nice. I used to deliver their stuff. I went to the factory each week.

#2Consumer Suggestion

Tue, March 22, 2005

The products are decent. They test them in a water spray fixture, so you don't get crazy leaks all over the roof.

They used to make a thing called a Caribbean. The model is discontinued now. But, I delivered several while they were still being made. Probably the best all-around combination of price, quality, size and luxury that you'll ever find.

Plus, as you see, they actually stand behind the products they build. Instead of screwing around with idiots, you could have come back and spent the night in Perris. They have plug-ins and camping spots right at the factory.

I'm a class C buyer, not a class A. But if you want a nice coach, I'd certainly recommend you check into National's line of vehicles.

Every manufacturer should strive to do as well as National!

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