Complaint Review: Lancaster County Roofing

In 2001 I called Lancaster County Roofing to replace my roof. They charged $3200 to do it. I have cathedral ceilings in my home and when they replaced the roof they bounced the bundles on the roof and cracked the dry wall inside the house. When I reported it to them the denied responsibility and I filed it with my homeowners insurance who went after them for the damages. Then my roof started leaking very, very bad.

They have a 10 year workmanship warranty and they will not come out and fix the problem. Meanwhile I have a large soft spot in my roof and the peak is sinking and falling in. From what was seen while they were replacing the roof they used the old tar paper instead of replacing it with new because it was to hard to put on while the wind was blowing. I have to now take them to small claims court for the damage to my home that has been done from their poor workmanship and failure to back up their warranty. I will not stand for them doing this to me and I hope I can stop them from doing it to someone else.

Angie
Ephrata, Pennsylvania
U.S.A.