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  • Report:  #462134

Complaint Review: Land Rover Encino

Land Rover Encino Land Rover Encino mis represented sale, Land Rover Encino Internet Sales Department Lies Encino California

  • Reported By:
    Los Angeles California
  • Submitted:
    Tue, June 16, 2009
  • Updated:
    Tue, June 16, 2009
  • Land Rover Encino
    15800 Ventura Blvd
    Encino, California
    U.S.A.
  • Phone:
    818-9909870
  • Category:

On March 11th 2009, I leased a 2009 Range Rover Sport. Before my transaction was executed I was told by the Internet Sales Manager, William Kimbrell that the car I was trading in (2007 BMW M6), was going to be paid off by the dealership without being added to the MSRP of the new Range Rover Sport. The Payoff amount of my BMW was $9800 approx. I had 9 months left on my lease and because William Kimbrell explained to me that Land Rover Encino was going to "wash" or "eat" the payoff of my BMW because the dealership wanted to "move inventory"; I agreed to Lease the new Ranger Rover. Even during the document signing process with the finance department, they made is seem like they were paying off the BMW with out adding the remaining balance to the new vehicle.

Why would I or anyone agree to rolling over $9800+ for a new vehile lease for a car half the value of the trade in, put an additional $4200 down for a down payment and agree to pay more per month?? If Land Rover Encino had been upfront with me about the payoff of my BMW I would never have bought the Range Rover Sport at this point in time.

Land Rover Encino is the WORST dealership I have ever delt with in my entire life. If you are interested in buying or leasing a Land Rover, avoid these people like the plague!!! BUYER BEWARE!

RWRS
Los Angeles, California
U.S.A.

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