Land Rover Las Vegas Ray (General Manager) Jake (Salesperson) Land Rover Rippoff - POOR INTEGRITY Las Vegas, Nevada
We made a deal on a Land Rover "all out the door and on the road" - then when it came time, he told me he "did not include tags" - (Another $1,000 or so). I asked him to ask his manager to help deal with it, and when he didn't, I gave in to buy the car anyway, but told him I would NEVER buy another car from them again because of this. He then told me they didn't need me as a client, and were working a sale on the same car to someone else for more money. When I protested, they called me the next day and said "if you want the car, it is sticker price plus tax, tags, title, and doc fee. We don't give you the deal we gave you yesterday." They did this because I talked to the General Manager (Ray Dinardi) - they googled me, and figured I had money, so they reneged on the deal and wanted to sell me at full boat price. TERRIBLE service, VERY BAD INTEGRITY, and VERY poor moral and value systems in the dealership in general. I've bought 20+ cars in Vegas from every dealership, never had any issues ever like this.
1 Updates & Rebuttals
Paul T
United States of AmericaDMV fees are always the consumers responsibility
#2Consumer Comment
Wed, June 01, 2011
In Nevada, the DMV fees are not paid at any dealership. They are paid at the DMV, and are never "included" in a deal. Like you, I've bought many cars in Las Vegas and they've never paid my DMV fees for me. They would facilitate it for me (I don't have to go to DMV), but I give them a check or CC info for the DMV fees.
It doesn't sound like they intentionally ripped you off, more that the two parties had different assumptions of what was being paid by whom.