Complaint Review: Landmark Chrysler Dodge Jeep Ram of Atlanta in Chamblee Doraville

If I could rate this dealership it would be with a zero. Let me start I went to the dealership on Sept 2, 2015 for service on my vehicle. While there a salesmen named Chan approached and asked if I wanted to trade in my 2010 Dodge Charger. I advised him that my credit was not good, but after talking I agreed to try. We went inside after looking at a 2016 Chrysler 200. Chan pulled my credit and asked if I had someone whom could go on the loan with me. I was introduced to George who said he was the Finance Manager and that my car was worth about $1,500 I called my husband and he agreed after giving Chan and George the information they pulled my husbands credit. George came back into the office and asked when was my husband going to be back in town because they would need to trade the 2014 Dodge Charger in for the deal to go through I told him on Thursday. My husband and I went back to the dealership on Thursday and we test drove a Charger, and a Dodge Ram Truck which I found online that had a huge rebate. Now George tells my husband that he already has us approved for my car which is the Chrysler 200 and the payments would be 380.00 a month. George tells us that we need to come back because his girl Lisa at Allied or Alliance Bank was not in and he only needed a couple of thousand dollars to get my husband the truck and that it would knock off the negative money .On Monday of the next week went back to the dealership and George tells us once again another lie he stated he had been trying to reach Lisa but she wasn't answering. He called my husband into the office and showed him that one the computer he was approved for 30,000 dollars and showed him something about the approval for the Chrysler. George told him that his payment was going to be $689-699 a month he only needed a couple thousand more. While talking to George he said worse case is that my husband would have to stick with the Charger but he would try to get more money. George told us not to come back until he called us. On Wednesday Sept 9 we get a call saying for us to come back on Friday to the dealership. On Friday we get to the dealership and George or Chan where not there and we had an appointment to meet with both of them. My husband called Chan since George did not answer his phone. Chan tells us that he can't go over George's head because he was a manager to come back on Sunday. This is not how business is handled they wasted 2 weeks of our time. How can you tell someone that they are approved and not deliver? Fast forward we went to the Landmark in Morrow on Sunday Sept 13 to be given the truth by the salesmen Shaun. He pulled our info and came back with the truth our credit had not been ran by George or Chan and that we were not approved for a car. Shaun told us that we needed money down. This has left me with a bad taste for the Dodge dealership. Don't ever go to the Landmark in Chamblee Doraville. I have never been taken through this much when purchasing a car.